Introduction
Welcome to PKZZ (pkzz.ws). Our Privacy Policy ("Policy") outlines our responsibilities and commitment to your personal data. By registering an account, placing bets, or using any of our services on PKZZ, you are agreeing to this Privacy Policy.
We believe transparency is the foundation of trust. Our Privacy Policy is written in plain, straightforward language so you know exactly what we do — and don't do — with your information. If you have any questions, feel free to contact our support team at any time.
Important Note: This Privacy Policy should be read alongside our Terms & Conditions. Together, they give you a complete understanding of PKZZ's full user policies.
What Information We Collect
PKZZ collects different types of information in different situations. A detailed breakdown of what is collected is provided below:
Personal Identification Information
Information you provide when registering an account:
- Full Name (as per National ID)
- Date of Birth
- Email Address
- Mobile Number
- Current Address
- National ID number (for KYC verification)
Financial Information
- Payment method details (bKash, Nagad, Rocket numbers, etc.)
- Transaction History
- Deposit & Withdrawal Records
Automatically Collected Data
Automatically collected while you use the platform:
- IP Address & Device Information
- Browser Type & Version
- Operating System
- Page Visit Logs & Session Data
- Cookies & Tracking Data
- Geographic Location (city-level only, not precise location)
Gaming Activity Data
- Betting History & Preferences
- Game Participation Records
- Bonus & Promotion Usage Data
| Data Type | Reason for Collection | Required? |
|---|---|---|
| Name & Contact Details | Account Registration & Communication | Yes |
| ID Document | KYC & Age Verification | Yes (for withdrawals) |
| Payment Information | Processing Transactions | Yes |
| Cookie Data | Experience Improvement | Partial |
| Gaming Records | Account Activity Tracking | Yes |
How We Use Your Information
PKZZ uses collected data strictly for legitimate and specified purposes. Our core privacy commitment is that your information will never be used for unnecessary or unauthorized reasons.
- Account Management: To create your profile, verify your identity, and secure your login.
- Transaction Processing: To accurately process deposits, withdrawals, and bonuses.
- Security & Fraud Prevention: To detect suspicious activity and keep the platform secure.
- Legal Compliance: To generate reports in compliance with regulatory authority guidelines.
- Service Improvement: To analyze your usage patterns and improve your experience on the platform.
- Contact: To send you important updates, security alerts, or promotional offers (with your consent).
- Responsible Gaming: To identify signs of addiction and provide timely support.
You can unsubscribe from marketing emails at any time. However, essential account notifications cannot be turned off.
Cookie Policy
PKZZ uses cookies and similar technologies to enhance your experience on the platform. Cookies are small text files stored in your browser or on your device.
Types of Cookies We Use
- Essential Cookies: To maintain your login session and ensure account security. These cannot be disabled.
- Performance cookies: To analyze page load times and user experience.
- Functional Cookies: To remember your preferences, such as language and layout.
- Analytics cookies: To collect anonymous statistics that help us understand how the site is used.
You can manage or delete cookies through your browser settings. However, disabling essential cookies may cause some platform features to stop working.
Data Security
Protecting your data is PKZZ's top priority. We employ industry-standard security measures, including:
- TLS/SSL Encryption: All data transfers are encrypted.
- AES-256 Storage Encryption: Data stored in our databases is fully secured.
- Two-Factor Authentication (2FA): To prevent unauthorized access to your account.
- Regular Security Audits: A third-party team of experts regularly audits our systems.
- Access Control: Only authorized personnel can access your data.
- Data Breach Protocol: In the event of a data breach, users will be notified within 72 hours.
That said, no method of transmission over the internet is 100% secure. We apply the highest level of protection available, but you also play a role in keeping your account safe — use a strong password and never share it with anyone.
Data Retention Period
PKZZ retains your data only for as long as necessary. General guidelines:
- Account Information: For the duration your account is active, and up to 5 years after it is closed.
- Financial Records: Up to 7 years where required by law.
- KYC Documents: Up to 5 years, in accordance with regulatory requirements.
- Cookie Data: Session cookies are deleted when you close your browser; persistent cookies last up to 1 year.
- Log Data: 90 days for security analysis purposes.
Once the retention period expires, data is permanently and securely deleted.
Your Data Rights
You have important rights at PKZZ that give you control over your personal data:
- Right to Know: You can request to know exactly what personal information we hold about you.
- Right to Rectification: You can update any information that is incorrect or out of date.
- Right to Erasure: You may request deletion of your data under certain conditions.
- Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
- Data Portability: You may request a copy of your data.
- Right to Object: You may opt out of marketing communications.
To exercise any of these rights, contact our support team. We typically respond within 30 days.
Children's Privacy
PKZZ strictly prohibits anyone under 18 from using the platform. We do not knowingly collect data from minors. If we become aware that a minor has created an account, that account will be immediately closed and all associated data deleted. If you believe a minor is using our platform, please contact us.
Third-Party Services
The PKZZ platform integrates certain third-party services, such as payment gateways and analytics tools. These providers operate under their own privacy policies, and PKZZ is not responsible for those policies. That said, we only work with trusted, reputable providers who are committed to data protection.
Policy Changes
PKZZ may update this Privacy Policy from time to time. For any significant changes, we will notify you in advance via email or an in-platform notification. Continued use of the platform after any changes takes effect will be considered your acceptance of the updated policy. The date at the top of this page reflects the most recent update.
Get in Touch
For any questions, requests, or concerns regarding our Privacy Policy, please reach out to us:
- Email: privacy@pkzz.ws
- Live Chat: Chat directly via the platform's support section
For more general questions, visit our FAQ Page We typically respond within 1–2 business days.
Why Is Your Privacy Safe at PKZZ?
Our privacy policy is more than words — we take concrete steps at every level to protect your data.
End-to-End Encryption
Every data exchange on our platform is encrypted with TLS/SSL technology, keeping your information completely secure from hackers and third parties.
Sale of Data is Strictly Prohibited
PKZZ never sells your personal information to advertisers or data brokers. Your data belongs to you alone.
Regular Security Audits
Independent third-party security experts conduct regular audits of our systems. Any vulnerabilities identified are addressed immediately.
Your Controls
You have the ability to view, correct, or even delete your data at any time. Your data belongs to you.
Minimal Data Retention
No data is retained beyond what is needed. After the specified period, it is permanently deleted.
Marketing Controls
You can unsubscribe from marketing emails at any time. We respect your preferences.
Your Data Is Safe — Get Started Now
Your privacy is protected at PKZZ. Open an account today and enjoy a safe betting experience.